“We always go with the APH Meet & Greet option when travelling however on this occasion it would have been quicker to go with the bus to the terminal. On arriving at the airport despite following the instructions provided we had to wait in excess of 30 minutes for the person to arrive. On our return, whilst it wasn't as long as our departure it was still an excessive amount of time. We have put this down to a one off as the service in the past has been excellent.”