“Very smooth operation. It all worked very nicely both drop off and return. One small mention would be that it is difficult to hear the operator when calling in 30mins before expected arrival. Directions are unclear. For anyone who hasn't used APH or Park Giant before it is easy to go to the wrong level in the multi storey car park.”
“Departing was fine. Getting back, not so.
Called the number given to us three times (as and when we were instructed to)
No response so called the secondary number and spoke to someone at long last
Waited for over an hour till we got the car back
Informed them about the rogue number and they looked puzzled. It's your paperwork we followed so check the numbers are correct”
“Great service. We have not use Park Giant previously but can't fault the service and polite manner of the staff. They even paid the £4.50 car park charge when picking up and delivery car back to us. We have booked via APH previously but used other companies but had to pay this fee ourselves. Used Tesco club points to pay the entire charge for 7 days so will do it again as we travel from Heathrow frequently”
“Easy & convenient meet & greet parking. Drop off car park is right outside of Terminal 5. Friendly customer service & staff.
Picking up your car is just as convenient & smoothly run. I would definitely use the service agaib”
