“You need to make it clearer when you’re parking in a hotel that the parking is already paid for it was in such small writing. I didn’t see it and paid for parking then went in the hotel and she said we get free parking but I’d already paid for it.”
“Great service all round. I forgot to call 30 minutes out and only called on arrival, but we were met in under 10 minutes. And on return we had our car and were out on the road in excellent time. The team were very professional. I'd left it late to book and used Tesco vouchers to do it, so was incredibly impressed with the experience. Thanks team!”
“Not the first time I have used Park Giant and I will definitely use Park Giant again. Polite staff, efficient and timely service. Not a complaint, but an observation, on this occasion my car was returned covered in a thick grey dust as if it had been parked in a quarry (not very likely in West London!). No damage - just needed a good wash.”
“Got home to find a park fine waiting for me. I had to change vehicles a couple of days before, notified the company and the update was not past onto the person at the airport.”
“Good service but you do need to follow the guidance in their letter & phone before you get to the airport and when you get back to ensure someone is there to meet you & avoid an extra parking charge (I didn't!)”
