“This is the 2nd time we have used Maple Parking for our flights from Heathrow, easy to get to, buses were frequent, had to wait about 10 mins on a cold February night but that was expected, straight back to carpark, only issue was I was given the key to the car back and when we got to the car it was blocked in by a car in the front and back so no way of getting out, had to wait another 10 mins to get the car in front moved, maybe the cars should be parked elsewhere when being collected so we can just drive away, again the key code to get out didnt work, 3 attempts and we got out, could not see a # button anywhere!! Will use again as these were just minor issues.”