“The positives:
- Easy to book
- Easy to find (good directions given)
- Friendly staff
The negatives:
- Departure flight: Despite calling 30 minutes before arriving (as instructed), we were waiting almost 30 minutes for our driver to arrive
- Arrival flight: Same with the above, we called as soon as we collected our bags, but then waited over 30 minutes for our car. The instructions claim that someone is monitoring flight arrivals, but this didn't seem to happen with me
- Previous reviews I read said that cars had been cleaned. While this wasn't promised, the previous reviews had set an expectation
I flew to Italy from Gatwick in April and the meet and greet company I used were in attendance immediately for both my Departure and Return flights. That's what I was expecting with Parkair 24/7.”
“Service was prompt, text messaging was useful, staff were very friendly and the couple of bottles of water waiting for us in the car on our return was a very welcome surprise, will definitely use them again.”
“I was very sceptical about using these services but my son in law and daughter talked us into using 24/7
And they were extremely good , helpful and on time”
“Very friendly staff. Were punctual and did what they said they would do (collected the car when we left and brought it back when we returned). Would definitely recommend”
“Exceptional Customer Service! It was particularly helpful as we departed from Heathrow T5 and landede back at T3. They delivered my car back just in time, washed and cleaned. Thank you!!”
“No issues at all. People we dealt with were friendly and efficient and the whole process was very straight forward. Would definitely use these guys again.”
