“Parking at Heathrow Terminal 3. You have to be careful finding the correct carpark as I believe the road layout has changed and our SatNav tried to take us elsewhere. Follow the signs!
It was a bit confusing checking in as the parking is actually carried out by MBW Meet and Greet with only a very small APH logo on the side of the desk.
MBW staff were efficient and courteous and our car was waiting just as you walk through into the carpark on return. Would use again.”
“Great service. Very prompt for pick up and return. Friendly staff. I opted for a valet service and was really nice to return from holiday to an immaculate car!”
“This serice is NOT meet and greet!!
It was miles away from the airport - had to drive into a mutistory car park and find somewhere to park, then couldnt find the place to drop off the keys!!”
Dear Mr Simpson,
Thank you for your feedback. We’re really sorry to hear about your experience and understand how disappointing this must have been on arrival. Please accept our apologies for the frustration caused during the drop-off process.
We’d really like the opportunity to look into this further for you. Please email us at reviews@aph.com
with your booking details so we can investigate and assist.
Kind regards,
The APH Team
“Follow signs for short stay the instructions are inaccurate to arrive terminal 5
The person you call on arrival is very rude and at one point put the phone down on me after shouting at me on the phone! It all worked out in the end bit not what you want after a long journey!”
