“They did what they say. Met on arrival, no problems. On return, let them know I had my bags and my car was here within 20 minutes. No complaints from me. Would use them again.”
“We were travelling 5 hours to get to Heathrow so difficult to predict an arrival time. We were early and went into the carpark hoping we could drop off early but there was no one manning the desk (both other Meet and Greet desks were open and staffed). It cost us £12.50 for the extra short stay parking. On return, the car was ready and waiting for us but lots of settings on the car had been changed- not just the seat position in order to drive but it had been saved into the cars memory. The view on the sat nav had also been changed- we think someone had been playing with the gadgets on the car.”
“Slight hiccup on arrival, as they had no record of our booking and we were initially passed around between several desks. Fortunately, a member of the team took charge and filled the paperwork out manually as quickly as he could.
Excellent service on our return, though, with the car there and waiting for us by the time we reached their desk.”
“Hand over and return were trouble free. However someone had been playing with the car's electronics and it has taken hours to return to original settings. Please tell your drivers not to do this.”
“A great service! So convenient and easy to use, pleasant and helpful personnel. Meet and greet makes airport parking less pressured and saves time. Fair pricing, too.”
“Would have scored better if they not had us waiting for nearly 20 minutes for our car to be delivered to us on our return in Row R when it was already at the pick up point in Row S obscured by another vehicle! Very frustrating waste of time when you arrive back from a night flight to the cold.”
