“Vehicle was damaged and still awaiting a call, this was sub contracted out, sub contractor damaged car and wants 5-7 days to come back to me, shocking will never use or recommend please stay away”
“Chaotic at both drop off and collection with no one at the desk as they were away with cars
Managed to follow signs to meet and greet on first floor in error and charged £17 parking fee once we found the right place on floor four ( apparently meet and greet is not the same as drop off - too confusing at 5am !)”
“Having used APH on numerous occasions previously i was very diappointed with the service from MBW. Specifically being charged an additional fee of £7.50 on arrival 10 minutes late at Heathrow airport which is situated around the busy M25 first thing in the morning and then on arrival back from holiday at heathrow we had to wait over 15 mins for the car to arrive. It did not feel like the professional level of service or customer interaction we are used to from APH.”
“Great service - telephone calls were picked up promptly and airport reception desk staff were pleasant and polite. Car was waiting for us by the time we got out of arrivals which always makes all the difference. Would definately recommend them. Thank you.”
