“Staff weren't over friendly when we dropped the car off and when I picked my car up there were things that were in my glovebox all over the floor. The fuel had gone down by quite a bit so not sure how far my car was driven. It was also very hot when I got in my car.”
“Although we have used APH on many many occasions we were disappointed on our return to LHR recently when we had to wait an hour for our car to be delivered to us. Never experienced this before as they have always been so prompt and efficient.”
“Arrived 30 minutes early but as we rang ahead they were happy to meet up early. Car booked in efficiently and we had the same service on the return with the car being brought back with only a few minutes to wait. Staff were polite and courteous as well.”