“Excellent and prompt service at Heathrow. Also, when I needed to cancel a separate booking the customer service was excellent
Would thoroughly recommend”
“Did exactly what it said on the tin, all you can ask for especially with the stresses of going away. Waited 5 mins on arrival for someone to collect, and the car was there the moment we walking into the carpark. Perfect”
“As we travel from 60 miles to Heathrow, the estimated arrival time is just that an estimate. When I phoned 30 mins before arrival, they said they had no one at the Car Park, and we would have to wait and pay the short term parking fee.
On return, I had to call them 9 times before they picked up. They then returned the car, but the operative had left the keys in the office. He had parked across two disabled bays in the Terminal 5 car park and turned off the engine. Without the key, we could not start the car, move it, or drive home after an 8 hour overnight flight. We therefore had to stand by the car for 45 minutes whilst he went and got the keys. I would not use them again, a shambles.”
“Had to wait 50 minutes for car to be returned and this was after 3 phone calls. Appreciate it was a busy day but will not be using again due to the time length of returning the car.”
“Really poor. Tried to charge me £30 because i flew home on an earlier flight as it wasn’t the flight I gave them. The had to wait over 45 mins for my car even though I told them in advance i had landed.”
