“Have used this service several times and will do so again.
Punctual, professional, answers phone promptly.
We always take ownership pics of our car and mileage at drop off. Have heard and read negative stories about other meetings and greet companies but have never had any issues with Edward Lloyd”
“Not sure why, just didn't feel that the meet and greeters were happy to see me. It seemed like it was just a chore or a job and I was next in line. couldn't fault the service, the car was well looked after and taken away and bought back quite promptly but something wasn't there to make me feel like a valued customer.”
“I could not recommend Edward Lloyd meet and greet more highly. They answered my calls promptly and helped me when I had difficulty locating the car park. There also called me to check on my progress through baggage claim. I will definitely use them in the future.”
“Really easy to deal with, we extended our holiday by an extra 3 days partway through, just gave them a call and our cars were still there to meet us when we landed hassle free.”
“I followed the instructions and called them when I landed and again when I got the bags, but my car still wasn't ready when I went to collect it. The last thing you need when getting off a 12-hour flight is to have to wait another 20 minutes for your car to be delivered. I will NEVER use this company again.”
“We dropped our car off and pulled up where we were told to - another driver behind us, proceeded to shout and swear at us for where we had stopped (where we had been told to). The driver got out and had an altercation with the Edward Lloyd employee that was meeting us. It was quite scary and very, very unprofessional. When we returned and collected our car, it was absolutely filthy. Wouldn't recommend”
“Dropping the car off at Heathrow was hassle free. On return, there was a delay of maybe 15 minutes in returning the car to me because all the staff were very busy. Rather cheekily, in my opinion, I was asked to give a staff driver a lift back to the compound after he delivered the car to the airport. However, he was friendly enough, and I didn’t really mind. I think I paid a fair rate for the service provided. I am a Blue Light card holder, and was given a discount of, as far as I remember, 20%”
