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Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 2,046 Reviews
Good value. Minor issue that they do not have a desk at terminal 5 so a short wait for them to arrive to collect the car. Very prompt return of car.
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Posted 3 years ago
Polite and punctual both in person and on the phone. Couldn't ask for more. Would definitely use again when travelling from Heathrow
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Posted 3 years ago
Don't arrive early. You get charged extra! There was no delay on M25 and had to wait 25 minutes for collection.
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Posted 3 years ago
They were very good. I would suggest calling as your flight's bags start to come on the carousel rather than waiting for your bag. We needed a quick getaway and took a while to get the car back. They were very communicative throughout the process though, hence the 5 stars.
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Posted 3 years ago
Very efficient and friendly service
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Posted 3 years ago
Good service. Clear and concise instructions and communication. One tiny little gripe was that in the text description it says something like take the lift to the short term car park, go across the bridge, go to level 4, rows A & B etc and your car will be there waiting for you. But mine wasn't waiting for me having called a few times prior to asking for my car at the required times, when landed and when having collected baggage. In actual fact, I called 4 or 5 times before I got an answer which was a little disconcerting after a long haul flight, tired and jet lagged. Maybe I'm being a bit harsh but it's called meet and greet and I felt a half hour wait was a bit excessive when the long term airport parking claim it's a 6 minute transfer to get to your car. I may consider that option in future. Apart from that no other complaints.
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Posted 3 years ago
Thanks EL team for a great service. Prompt on arrival and kept us informed for our return. Would recommend and hope to use again in the future.
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Posted 3 years ago
Very prompt service, both leaving and collecting the car despite the flight being early this didn’t cause a problem
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Posted 3 years ago