“I have given them a 4* as the service was very good but with some issues. They were very accommodating and picked up the car from the drop off zone rather than the car park which helped. They also dropped it back there with a slight delay but no biggie. The thing that wasn’t clear was that I had to still pay a fee for using the car park - £6 in drop off or £7.50 in the car park. That means their rate appears more competitive than it actually is. The other issue was that the car has leaves and mud in both the driver AND passenger footwell and the passenger seat was adjusted - which makes no sense unless the car had a passenger. 12 miles
Were added to the clock which might not be excessive I guess.”
“Excellent service from start to finish. They were onsite when we arrived and when I returned home they were calling once my flight landed to confirm next steps. Very professional and courteous.”
“All went according to plan, flexible with texts and calls and there at the meeting point when they said they would be. We would be very happy to use again”
“Really easy and smooth process with drop off and pick up. Followed instructions provided and car was picked up quickly and easily and car was ready for pick up as I walked in to the meet and greet area. Can’t fault it and so convenient!”
“Be mindful the price you pay doesn’t include dropping your car off fee. We paid an extra £14 (£7x2) to drop off and pick up our car. It actually would have been cheaper using someone else. Took 35 minutes to drop our car to us, meant to be meet and greet. Wouldn’t use again.”
