“Horror story? Absolutely not a dream from start to finish. Car picked up and taken to a storage place. I know I had tracker and alerts on. Car never moved from and wasn’t touched. Would I recommend absolutely I would without question.”
“On the return they were great and were there to meet us. Going out was disappointing as I had messaged 48 hrs before to ask if we could arrive 30 mins earlier. Was told no problem just ring when you are half an hour away. When we arrived I was told we were half an hour early and would have to wait as they were too busy. Annoying waste of time and didn’t have much time before our flight.”
“We found them very helpful and made everything easy. When we booked our flight was from terminal 3 which is where we booked the meet & greet. Checking in 24 hours before the flight had changed to terminal 5
. Phoned Edward Lloyd who said it was not a problem just go to terminal 5”
“Terrible, if you come back slightly off time they will charge you £40 cash to give to the driver. Just as a note I subsequently found in their T&C it should be £30. No receipt given. Took ages to get car back too!”