“Staff were very helpful polite and cheerful despite our having turned up on the ' wrong' day.
Instructions to T5 dropoff are not well written and need to be improved.”
“Calling ahead to confirm 30mins arrival at terminal and after parking in a bay and whilst removing baggage I received a call from Meet and Greet driver who was waiting by assigned parking bays, upon meeting the pleasant driver and checking booking paperwork And doing a visual and video of vehicle I handed keys over and walk off to Check-in, this took all of 5/6 minutes, far better than going to an off site car park and then busing back to a terminal, after my return flight I contacted Meet and Greet upon landing as requested and then again after baggage collection and then making my way to Carpark to collect my vehicle, again upon meeting a very friendly and helpful assistant who assisted with our luggage into the vehicle and after a vehicle check over he handed the keys to us and left, this company’s meet and great service makes it so easy, I have used them before and certainly will book with them on a regular basis over the coming years.”
“So efficient- they called us to confirm before we arrived. You have to pay the parking or drop off fee but that still made the price competitive. Really friendly driver met us both ways.”
“Easy and efficient communications on the day, but once up to the car park, there is no signage/board/branding for Edward Lloyd like some of the other companies doing the same meet and greet. It's just a guy you have to confirm if Edward Lloyd loitering around the entrance to the lift area. I also was unaware (due to the small print) that you have to pay the entrance and departure fee for the airport parking (£8) compared to the other companies who cover this. Edward Lloyd is a cheaper alternative though.”
