“Drop off was fine, operator called in advance and location easy to find. on the return car was not ready, operator blamed me for a wrong flight number, had to wait 40 minutes as he said he had other priorities. There was a discrepancy between the flight number and the pick up time, but the time to question that is not when a client is already over an hour late because of a delayed flight.. The operator called me four times to try and make his point and say it wasn't his fault which is not the way to adhere yourself to an already tired and annoyed customer.”
“Great drop off as arranged but had to wait around 30 minutes after we collected our luggage and rang. Not sure if this is usual this was the first time I have used this company.”
