“Really liked our hotel room stay on new years eve but disappointed that we weren't notified that we should book for dining. We arrived at the hotel to find there was no availability to eat. Had to order takeaway.”
“Excellent hotel with excellent customer service
Faiza at the desk was extremely welcoming and very friendly. Hotel feels luxurious and very spacious. Will 100% use again when flying from Gatwick in future. Thank you for the welcoming stay”
“The beds were comfy, the food was nice, and parking was easy. However, the room we were given to stay in the night before a morning flight, was very noisy. I think it was room 166 ground floor. We were not made aware at the time of checking in that there would be a party with loud music going on until almost 1 AM. This made it unsuitable for a decent sleep before our morning flight. It was a shame as everything else was lovely.”
