“The wait staff were unfriendly and the food in the restaurant was awful. Food was came out cold and crusty and the service was beyond useless. This hotel is not worth the money. I will stay at the premier inn next time.”
“The room was fine although it only had a double bed despite booking a triple and checking this with reception. This was rectified but we could have done without at past 10pm. Service was poor (some of the reception staff were rude and incompetent). Expected much better from the Sofitel which is why I picked it. Will not stay there again.”
