“Had to cancel my booking at very short notice due to testing positive with Covid. Asked APH to rebook to a later date but they took hard a nosed approach and as per the contract my booking was forfeited.
As a loyal customer of many years I was expecting a more sympathetic and supportive response. Disappointed.”
“This is the first time we have used APH Meet and Greet. The service was so good. We will definitely use this company and choose Meet and Greet next time we fly.”
“First time of using this service and it was fabulous! Couldn't have gone smoother, both at departure and on arrival back home (especially after a two-hour flight delay). Phone was answered promptly and the process was reassuringly efficient with simple and clear instructions which worked perfectly! Both drivers were polite and pleasant.... would definitely use this service again.”
“Couldnt be more pleased with using their service for the first time. As an elderly person travelling alone in an unfamiliar location, it was a stressful time. Both collection and delivery drivers were warm, friendly and professional. The car arrived on my return just as I arrived at the collection point warmed up on a very cold day. I won't hesitate to use the service again.”
“The benefits of having a drop off and pick up just outside the terminal is something worthwhile.
However we stayed overnight at Hilton and was advised that you could have picked car up from there. This was compounded as we struggled to find the drop off and written and then when we called wasn’t easy to follow. Again on arrival having to call and receive instructions over phone wasn’t ideal. In future I am more likely to take valet or prime parking at Gatwick”
