“dropping off my car at meet and greet was ok, there was a APH person there with great communication skills. Waited a few mins longer for someone to take my car than I expected too..
similar situation on getting my car back. I'd probably prefer to be told a realistic time to be at the meet and greet spot rather than waiting another 15minutes longer than i was told...
With that said, the procedure of handing the car over is easy and quick....thank you”
“I needed to change my return time. APH claimed that it was not possible to change this (despite me giving 6 days notice) and referred me to the operators (I Love Meet And Greet) for confirmation of this.
I Love Meet And Greet changed it immediately with no problem whatsoever and were very helpful.
My 4 stars are therefore for the operators, rather than for APH.”
“Dropping off the car was easy and efficient
Picking up the car was a little bit different with a 25minute wait for my car to arrive after making the call”
“We were told to park outside Premier Inn for our car to be collected. After a long wait we realised a man was standing outside the Sofitel. My husband ran over to him to check and yes he was there for us. He had our registration and we were parked exactly where told and it hadn't occurred to him to look around. On our return it took approximately 30 minutes from when we rang for our car to arrive, despite it being 2am! Not exactly busy and again the driver didn't stop where we were told he would. Really disappointed as usually APH are excellent. On a positive though I have no issues with the state of the car”
