“Normally I have found APH satsisfactory. but on this occaion, when I returned to Gatwick South to collect my car at around 2pm, I had to wait for FIFTY minutes for the car. There was no reply from APH phone and I eventually found a Heloful Parking Supervisor. He confirmed I was correctly waiting in the normal place and he, too. was unableto locate car or driver. The unapologetic driver eventually turned up and had the cheek to suggest a £6 parkingfine due to the delay! The request was denied.”
“Great service, took a matter of minutes to drop off and pick up, really good clear instructions on where to go when we called both to drop off and pick up. Friendly polite staff, would definitely use again.”
“Excellent service. Very friendly and professional and speedy. Very supportive when we were delayed due to our plane being diverted on our return flight.”
“Very good service with arrival and departure of vehicle on time.
Could have done with better instructions on how to navigate from Gatwick luggage hall to pick up point.
The final lift to ground floor was not mentioned.”
