“Absolutely awful on our return. Collected our bags and they said they would be half an hr. We went outside to wait. We had 1 disabled person with us and were very cold. They took nearly an hour to return our car. And said sorry we are short of drivers. Not good enough.”
“Easy instructions on where to arrive and person was there easy for us. Quick handover and clear documentation handed over for return journey. On the return call was answered quickly and lovely to hear a friendly voice who reassured us they would arrive soon, which they did. Exactly what we needed after a long day of travelling. Again, really clear instructions on where to meet the driver and our car.”
“Excellent service on both outward and inward journey ar Gatwick North, with friendly and professional staff. No waiting around despite it being half term week with a very busy airport. Thank you”