“When we dropped the car off, we had to wait for an APH representative to arrive. It was probably 15 minutes. On our return, we called the number as we were collecting our luggage as per the written instructions. We were told to call back when we actually had our luggage. We then called back when we had our luggage and were told to go outside where our driver would be waiting. We then had to wait 20 minutes for a driver. It was 1 o’clock in the morning and we had been travelling for a very long time and it was disappointing once again.”
“Excellent service! They were very helpful when I realised I had mixed up the timing for collecting our car when we returned, but they got things sorted and delivered our car back to us without too long to wait. Would definitely recommend and 100% will use again. Thank you APH and keep up the good work!”
“The best meet and greet I've used. They are polite, timely and the closest you can get to the terminal. Car is in good condition on return. After a horror with another company last year who left my car with keys in I will always go with APH.”
“Arrived at agreed location and although the collating person was there he did not approach me, I had to go to him.
When going through the process, he told me ‘take a picture of the ticket coz you’ll lose it’. When I said I will not he said ‘that’s what they all say’. He was very condescending and quite rude.
To be fair on collecting the car, the guy was really great!”
