“As,always a smooth transfer to and from the self-park compound to the terminal building.
Maybe some work required on the road surfaces as negotiating the walk from the drop off to our car was a little hazardous in the dark!”
Dear Ms. Williams,
Thank you for sharing your feedback regarding your recent APH Luton Self Park experience. We’re pleased to hear that the parking met your expectations, but we’re very sorry to learn that you found the bus driver’s behaviour to be rude. This is certainly not the standard we expect from our staff.
We take comments like this seriously and would like to understand the situation fully. We invite you to contact us directly at reviews@aph.com
with any further details so we can investigate and address the matter appropriately.
Thank you again for your feedback, and we hope to provide you with a fully positive experience on your next visit.
Kind regards,
The APH team
