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APH Luton Self Park Reviews

4.6 Rating 2,683 Reviews
Friendliness of staff
Transfer to the airport
Upon arrival a gentleman stopped me asking which service I booked, because there is APH Self park and Airparks, two different things and locations, but one company. I told him that I booked the APH service, so he showed me where to go next, which was helpful because I think there's only one sign that you can see, which is the entrance of Airparks. Another one with the APH logo and arrow would be helpful too... When I stopped at the barrier another emoloyee of APH/Airparks told me that he can't find my booking reference in their system, which was weird... I showed him my email with all the details, then he took pictures of my licence plate and asked the other guys to let me through the gate, but I didn't get a ticket or an explaination what to do next when I will come back from my trip. As I thought there was a confusion again when I wanted to exit the place and stopped at the barrier as it didn't raise without a ticket. Fortunately an employee was there, explained the situation, and he let me through... Carpark is ful with potholes, and spaces are very tight. Bad and unpleasant experience overall, which wasn't my fault in the first place.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Easy to find, easy to park and quick bus service on both ends of the journey both to and from the airport. We had a long flight delay on return but it was good that there was somebody available to speak to by phone to check that we could still collect the car late at night. Only small complaint was that my elderly father in law was travelling with us and using a crutch following knee and hip surgery and the driver on the bus back from the airport didn't wait until he was seated before driving off very quickly. This nearly caused my FIL to fall and could have been a problem if I hadn't been able to support him - the bus was busy and it was late night but a little more care in checking that passengers were ready to move off might have been wise.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
I do enjoy parking at APH because really handy and always have buses in short time.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Very good Car Park:Quick,Easy and Go
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
All went smoothly, the only thing I would like to see is a toilet at the Self Park. I had driven quite a long way and a visit to the loo was needed really.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Good value for money, the bus transfer was on time definitely recommend.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Absolutely brilliant staff,came back to a flat battery.!!!! Staff assisted to get it started again couldn't be more grateful. Thank-you
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Really efficient service. Very impressive
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Posted 2 years ago