“Returned to the car surrounded in deep water puddles due to the uneven surfaces.
Got wetter feet just returning to the car than in 4 days away in the rain! Not a great experience.”
“First time using self park, I’ve always used the drop and go previously. Differentiating between the two points given the postcode and address proved a little misleading, but only a minor issue. On return identifying the correct stand for the APH bus was mildly confusing, otherwise everything was as it always is with APH, great.”
“Everything is good except that No clear signs indicating right bus station to get to APH parking. Many people mix up it with buses to long stay Luton parking.”
“Unfortunately, there were many areas of the car park with huge paddles of water. We were directed to an area of the car park but all the spaces available were over deep paddles. In the end, we had to park over one of this paddles of water. The passengers had to get out of the car first with the cases, and my husband parked the car and when he got out, he had to step into the deep paddle which covered his whole feet. This resulted in him having soaked feet and shoes for hours until we got to our destination. Not acceptable.
Morever, we were worried that the standing water under the car would rise during the week we were away and would damage the car.
On our return, as the deep standing water had not disappeared, my husband had to, yet again, get his feet soaked to get into the car. Not acceptable.”
