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APH Luton Self Park Reviews

4.6 Rating 2,544 Reviews
Friendliness of staff
Transfer to the airport
Arriving in the early hours at car park I found the staff less than helpful, yes it was raining and they did want to come outside their hut. Car park itself was mainly made up of large gravel, on our return the driver was less than helpful,just standing back and letting the passengers sort themselves out, too many people with push chairs allowed on which blocked the exit. Again arrived in rain and disembarked from a pickup point quite some distance from our vehicle, pulling suit cases over such rough ground in the early hours of the morning in heavy rain and flooded ground made the return difficult
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Author didn't leave any comments.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
I've previously been happy with APH Manchester, but this was a different experience. A deep pothole in the main access road ripped off our front bumper and wheel arch trim, as well as damaging the fog light. APH were notified at the time, and on return from holiday, it was noticeable that all the potholes had been newly filled in. Despite promising to call to discuss, we've had no contact. So far e-mailing complaints department has resulted in being fobbed off to Airparks. We're not asking for anything other than an apology and attempt to put right damage that was caused by their negligence.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Author didn't leave any comments.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Ok
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Easy to find , staff friendly
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Price is very good, and for the price I have no complaints all all. Transfers were excellent, very little wait time. If I had paid double the price I would have expected better lighting on the car park, and my car was parked in a great big puddle. 100% I will use again and recommend.
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Posted 2 years ago
Friendliness of staff
Transfer to the airport
Very happy...well run no waiting about...Will definitely book with you again.
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Posted 2 years ago