“This was my first time using APH Luton and I found the whole process really easy a friendly staff member explained the drop off process fully for using the drop and go service.
when we returned all we had to do was scan the reciept a keysafe lit up and we retrieved the key.
Both drivers on the transfer buses were friendly and helpful and we found the experience professional and stressfree”
“I am absolutely shocked and disappointed with APH Parking. I arrived at 1 a.m. with my two children, exhausted after our trip, only to find my car had a flat tyre. I went to the staff and asked for help to change it, as I had a 3-hour drive home ahead of me. Not one person offered any assistance.
It was the middle of the night, freezing cold, and completely dark — and I was left with my 16-year-old son to change the tyre on our own. No one even came to check if we were okay or safe. As a mother, I felt completely abandoned and unsafe. This kind of treatment is unacceptable. When you pay to leave your car with a company, you expect at least a bit of care and human decency, not to be ignored when you clearly need help. I will never use APH again and wouldn’t recommend it to anyone, especially families travelling with children.”
“Very smooth transition from arriving at airport untill leaving the airport post return.
Could not have gone any smoother.
Will use again for sure, Nd ant recommend enough.”
“I had a fantastic experience using the airport parking service. Everything was smooth and stress-free from start to finish. The location was convenient, and the process was extremely easy. Key collection was quick and efficient, making my arrival and departure hassle-free.
Great service overall — highly recommend and will definitely use again!”
