“Chaos whilst getting bus back from airport compounded by IT issue when trying to collect car keys.
We have used service for many years but now considering other options for next trip.”
“Easy to get too, easy check in and journey to Luton airport, wasn’t pleased with return journey back to car park, as driver would not let me board coach as he had closed the gate, I was the only passenger left so I had to wait for the next coach, so only 3 stars.”