“Very much a self service style of parking. I prefer to speak to a person, leave my key at a desk & then hop on a courtesy bus.
After driving in the dark for a couple of hours, the last thing I wanted was to stand at a screen to log in etc. Yes, there was a helpful lady on hand who seemed to have to assist everyone who tried to log on....a bit like scanning yourself at a supermarket. Again on return, it was self service again & you get your key back from an allocated box. You then get shown where your car is located on a screen but the details disappear before you have time to digest the information. I expect if I did this again it would be easier. Aged 70 but perhaps aimed at the younger generation.”
“When I arrived my booking wasn't recognised and the staff stated that this regulary happens with the APH company. However once they re-did my booking I didnt have any further problems.”
“Friendly staff to help you through the proces, as it was the first time to use aph Luton usually Gatwick which we also used for many years
Well done for offering an excellent service”
