“We haven't used silver zone for years because of the pool organisation and delays that we always experienced in the past
We booked last week for a week, I have to say I was amazed how much it had changed.
When we arrived , it was quite, staff were really helpful and friendly. So initial impressions were good.
Until we returned, queues for the bus were really long, it was absolutely freezing, and the bus was a single bus that didn't have much space for everyone so again a waiting game until the next one arrives.
When we got to reception, again there was a long queue,, staff were helpful. Gave us our keys and explained where our car was. We walked to the back of the car park where we were told our car would be, only to find an empty space.
After walking around for 10 mins we could not find our car. We found a very helpful young gentleman who worked at silver zone, Who had to get the van and drive around the car park to try and find our car
After 30 mins of being stuck in the airport he finally found our car, completely the opposite end of car park.
Would not use silver zone again and certainly wouldn't recommend it either.”
“Not used this airport recently so relied on online information. Only problems we had were that the online advise was to stop at the barrier to get a ticket. This wasn't the case another traveller, behind us, pointed out that no tickets are issued, just drive through. Also it would have been helpful for more staff to assist us oldies through the "key drop off" procedure, unfamiliar to us. We managed to find a young staff member to help us through this. On the whole a very good service, - transfer bus prompt at departure and arrival. Again, for us oldies, assistance with carrying on and stowing luggage on the bus would have been appreciated.”
“Cripplingly expensive. There should be a flat fee. Not some kind of lottery determined by how far in advance you book. Shuttle service to and from the airport is lousy”
