“Check in process has changed since we last used Silver Zone. Now one person from your group has to queue up and check in via a machine. This was very confusing. Return and collection was at the desk and a 'person' and was much less hassle.”
“We did not enjoy our holiday, we had no holiday as your records should show.
The only good thing about Silverzone was that you gave no hassle when the car had to be removed
just a few hours later due to a MEDICAL EMERGENCY which ended up in hospital for 24 hours
due to heart functioning just 30%. No refund due to not informing you 24 hours earlier. Had we known we would have......Disgusting...”
“I'm in my 70s and not good with technology so I did struggle a bit but someone did take me to the counter and did it manually which helped thanks to her it was OK”
“Excellent swift service.
Help at hand by staff when completing the self-service aspect of the check-in of your car, and staff very polite and speedy when returning to collect your car keys.”
“We have always had excellent service from Silver Zone, however this year we were awarded an "upgrade "
In the long stay CP near the entrance! We were not asked whether we had walking difficulties etc.
The long haul up to the entrance was difficult for my husband and myself. I tried to phone assistance from crete as I was worried about the return trek. We arrived back about 12.00pm and eventaully 2 delightful young men drove us back to our car. Thank you to them.”
