“Never used any parking at an airport before and was really impressed by how efficient it was. It was busy, but at no point kept waiting too long either at check in or check out! As a newbie the instructions emailed to you were clear, we knew to take note of the bay number we parked in on arrival and it was clearly signed where to go and you follow the flow of people.
Would never pay for the closer car parking as hopping on a bus right outside was easy. Bravo Silver Zone people, we will be using you again.”
“Dropped off keys at 3 am there was a huge queue but the staff were very professional and organised. Despite the masses it took only 35 minute to drop off. Automatic machines speeded things up but was helped by providing two staff to help customers.
Pick up was much quicker as flights were spread out.”
“Booking was very easy and emailed all information. Unfortunately the guy who booked us in did not understand the way bookings worked and after telling me I had 24 hours grace to collect my car changed my booking to 23.59 on the day of my arrival back from holiday without telling me. Having already been delayed 4 hours on flight and waiting 2 hours for our luggage to find out my car was not available was very disappointing. We had to wait an hour for my car to be found and bought round”
“The new automatic check-in facility does not cater for disabled drivers. Also when returning to collect one's car it is not put in a disabled bay and is put at the farthest end of the park. If there was human contact with someone when checking in a vehicle this type of problem could easily be avoided.
The new auto check-in discriminates against disabled drivers.”
