“Excellent Service to be fair, very quick and easy and quick transfers to the airport. The only thing i would say, i didnt expect some 16miles to be added to my car, am assuming thats because the offsite car park is 8 miles away, that really should be said in the information.
That said, I wouldnt hesitate not to use them again, they are my car parking of choice at Bristol Airport.”
“This place has potential to be a great place but the people screwing this.
First you need to park and drop off the key after return the car moved to a different location and things in the car has been misplaced bear in mind you are paying premium considering there are cheaper options which would have provided better service than I was provided.
I would take your business somewhere else.”
Dear Mr Islam,
Thank you for taking the time to share your feedback regarding the Bristol Airport Silver Zone.
We’re very sorry to hear about your experience and understand how frustrating it must be to return to your vehicle and feel disappointed, especially when you’ve chosen a premium service. Customer care and vehicle security are extremely important to us, and we take comments like yours seriously.
We would really appreciate the opportunity to look into this further for you. Please could you email us at reviews@aph.com
with your booking reference and a few more details, so our team can investigate and respond properly.
Thank you again for bringing this to our attention.
The APH team.
“Check in very efficient, but check out slow as many in the queue had late flight arrivals. It seemed that they had to pay extra which took time and I feel is unfair.
I have had very late arrivals at other airport parks and not been charged.”
“Very easy to park car and hand in keys, also upon pick up all very quick and straight forward.
Not so keen on the new layout at the airport you now have to walk further as the bus no longer drops you off at the terminal entrance and it is not all under cover, unless the work there not completed understand the airport under a makeover.”
