“Car park was sound, bus stops everywhere so heavy luggage no problem.
Got stuck at the exit because I put the paper ticket in the machine instead of scanning my email ticket (duh)… but the lady on the intercom was very helpful and so it didn’t become an issue at all. Overall pleased.”
“Have flown from most airports, first time from Birmingham and was impressed by how efficient the shuttle bus service was, even in the middle of the night.”
“Car Park 5 with APH is excellent value and within easy walking distance of the terminal.
Had a problem with the automatic number plate recognition and the booking code, had to give my surname over the intercom but it wouldn't stop me using them.”
“No one could get back out of the barriers as the auto number plate recognition was broken and the machine was trying to charge everyone the full amount, queue at the barriers, dark and NO ONE could see the call button at first and no staff around to help. Fixing this and adding some lighting and a LIT button would help. Close to the airport, regular bus so apart from the above problem the car park was good”
“Plus side - The car park is positioned within walking distance of the airport lounge building and there are also free buses between the park and lounge. My car was in the same condition when i returned.
Minus side - Based on my experience the bus service is hit and miss. The entry system failed to recognise my car, both entering and leaving, causing unnecessary stress and delay”
