“Very disappointed that you share the post code with the Hilton hotel B40 1QB. Why can you guys have a post code that take you directly to the car park. I remember when you guys were in Coleshill your post code was shared as well.”
“Used the old fashioned way of finding it by following the written directions, but got lost by the road works on roundabouts. Literally stumbled on it by accident. Much room for improvement. Staff excellent and parking great.”
“The bus was stuck in traffic, we were waiting nearly 2 hours to be picked up. 2 other APH buses went past empty, but refused to help. A situation that could have been avoided, what should have been a short journey turned in to hours of unnecessary waiting.”
“Once again APH have come up trumps with their service.
The bus drivers are always cheerful no matter what ungodly hour that you arrive back at the airport.
If there is one criticism that I could make is that on my last visit my car was parked in an area of the car park which was unmade gravel and after some heavy rain the ground was very wet and muddy making the walk to my car with the suitcases most unpleasant.”
“We got to the parking in good time and we had read online it’s max 10 minutes between buses. There was a bus there when we got there so we got straight on which is great until that bus then sat stationary for 30 minutes while the bus driver was on the phone! Due to the long delays on the airport in Birmingham at the moment this really affected us and so we had to buy security fast track passes when we got to the airport to make that time back that was wasted by APH.
The way home was fine, got straight on a bus and dropped on within 5 minutes.”
