“Parking lot poorly lit at night, narrow parking spaces, muddy when it rains. Dirty shoes and carpets in the car. No supervision when picking up the car. Buses poorly marked, colors and zones. Problems with calling the number provided when returning.”
“The car park and transfers were good, however the directions from the M6 were very poor due to the construction around the new roundabouts and roads. It put the Sat Nav off road and it switched off. Then left in the dark stressed due to unforseen motorway problems a few APH car park signs strategically placed on or near islands or turnings would help.”
“Very easy to get to, I didn't use your instrustions, I found it easier to turn right at car park 5 and then first left then then over a few rounderbouts. Easy to park up and on a tarmac surface that didn't have pot hole like the one in mackadown lane. Quick pick up coming back,but there is always people who get try to get on the wrong bus as well as block the way when my bus comes in. Also the price was a lot cheaper than car park 5 even if I had to travel that little bit further. Well done for a great service.”
“Bus driver made us get off at first stop just inside car park in poring rain at 3 am and we had to walk to the bottom of the car park, when he had to come round at the bottom to go out, he could of dropped us at bus stop G which was much closer to our car but told us to get off at first stop, he drove past us just as we got to our car, not impressed with his service,”
