“Staff very efficient and friendly. No hassle and quick transfer. Transfers are frequent . Just off the motorway so no issues. Couldn't fault them. Excellent service.”
“After waiting for the bus to arrive at the car park to go to the airport we then had to wait further whilst staff members appeared to have a disagreement I think about who was going to take us to the airport (speaking in foreign language)but this made us feel uncomfortable and it felt unprofessional in front of customers and then we were kept waiting whilst they did a bus inspection/checks before we were eventually taken to the airport.
No offer of help with suitcase and no apology for delay.
Carpark was otherwise well organised with a place given to park in. Close to airport.”
“Post code on sat nav goes to location opposite side of dual carriageway and signage not very clear. Use what three words. Transfer service to airport good.”
“Return was a joke - waited ages for a bus and when it came there was a big sign saying “yellow tickets only” as we didn’t have yellow tickets let the bus go by only to be told by the bus that arrived 20
Minutes later we should have got on that one! My ticket was white hence the confusion! I also rang the number on the back of the ticket for help to be told that was the wrong number! Last thing I needed when you just want to get home”
