“It was very easy to get to Carpark and the booking and checking-in process was easy with support from staff.
The Bus Drives were very helpful as well.
I have used them before and certainly will use them again”
“First time we had used APH since moving from Hams Hall site. On arrival staff could not find our booking and after going away for several minutes with our confirmation email eventually came back with our card confirmation details. Very vague instructions were given as to where the self park area was and no signs to follow. Eventually found space on uneven gravel area which made it very difficult to wheel cases along. Thankfully it was dry but would have been even worse if the weather had been wet.
On return to BHX massive queue at bus stop meant that we had to stand on bus supporting our cases all the way back to Airpark/APH . We are flying again from BHX in June but are now looking for alternative parking as our experience on this occasion was no where near as good as previously at Ham Hall site.”
“Very good would highly recommend. Staff go above and beyond. I left my phone here and the staff were so helpful and keen to help me get it back, doing the most to help me find it.”
“Regular bus service with friendly staff. We were directed to park in the purple car park, it seemed to be an overflow car park with a rough finish without marked spaces. Not as good as BHX on site car park 5. Also, at BHX car park 5 you need your ticket to exit which provides a bit of a security check. I was given a barcoded ticket at APH but this was not checked on exit.”
“Would recommend but be prepared to wait a while for the bus on return. We waited over 45mins at 11pm, then when the bus finally arrived and everyone was on the driver got off and stood in the bus stop on his phone for what seemed an eternity so all in all it took over an hour to collect the car. Not what you want after a long flight then a 2.5 hr drive home on top.”
