“Always used APH with no problems until this time , my holiday was cancelled by easy jet with 19hrs notice , phoned APH to cancel and explain I wouldn't be parking and could I have a refund or move to a future date when I rebook to be told " No" , check our terms and conditions . 48 hrs noticed required , most holidays are cancelled within the 48 hrs (so really it's a get out clause) ,We will send you a letter to claim of your insurance.... Only problem is insurance excess is more than the £67 parking. Not Happy!!!”
“Easy to book online and effortless check-in at 4am with a real person whilst we stayed in our car. Then we followed another staff member to a parking space and he left us to park up. We were given a ticket with our location printed on it. Didn't have to wait too long for a transfer bus on our return then simply walked to our car and drove out with ANP recognition at the barrier. Only reason given 4/5 rather than 5/5 is that the car park could really do with a tarmac surface rather than gravel. It's difficult pulling suitcases along the rough surface and my partner's case came back with a wheel missing so not sure if the damage started to be caused pulling it through the car park. But would use again.”
