“Experience at Birmingham wasn’t as professional as Gatwick staff,
The driver who collected us was miserable and rude ! And the driver picking us up on our return was lovely but dropped us off at wrong bay which meant dragging our cases across to the other side while the driver just sat and watched ! Very disappointed as aph is usually brilliant”
“Easy to find using what three words. Loved the little ‘follow me’ car which showed you where to park.
On return we couldn’t find our ticket but the bus driver easily found our reservation and was able to take us to the right car park.
Great service thank you”
“Very unclear instructions and directions which resulted in us being much later arriving at the airport. We ended up at another APH car park because of this . The car park was called express parking and not clearly marked .”