“Polite friendly people. Bus drivers very polite.
Just an idea, could you not out the What Three Words on the booking confirmation to make you easier to find.”
“From arrival to drop off everything was smooth, a warm greeting using my first name gave a very friendly initial impression. A waiting bus to take us to the airport was extremely handy. A quick journey to the departure building. A reminder of where to go when coming back was very useful.
On arrival back, the waiting for the return bus was minutes, which was a blessing. A quick journey back to the car park was smooth and comfortable. When on the compound the driver was clear with all zones of parking, offering to drive around the complex for those parked on the far side of a particular zone.”