“Although we did drive passed ot twice (it was 4am and dark!) as soon as we got there the staff were all very helpful and friendly and it was a very easy and pleasant experience. Would definitely use them again”
“Very good location near Birmingham Airport. Very quick check in. Good bus trasfer service.
Needs more precise Google directions to the entrance. Entrance needs better signage off the roundabout, particularly at night. Very hard to spot in the dark. An alumibated sign would be ideal.”
“There were a few minor problems with our booking. Directions to the site as provided were incorrect. There was very little signage to show where we were supposed to.
Parking was easy and the bus to the airport was fine.
On return to Birmingham Airport we were told verbally to look for a bus at bus stop A which had Car Park 2 on the front. Despite buses with other car park numbers we had to ask which bus, 'Blue Ticket' or 'White Ticket' was our bus and because we didn't have a ticket the driver confirmed the righr bus via our vehicle's registration number.
On collection of the car we went to the exit barrier and then had a discussion with the guy in the office as he said we couldn't leave without presenting a blue card.
We didn't have a blue card because we hadnt been issued with one. We were eventually allowed to leave.
It was a shame that these small problems occurred.”
