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APH Drop & Go Birmingham Reviews

4.7 Rating 2,656 Reviews
We had a great experience, I suppose we got a bit lucky because we timed the buses right. No issues with collection of the key at the end of the holiday or finding the car. Would use again.
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Posted 2 years ago
We found it a very good experience, our only problem was directions but we got there!
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Posted 2 years ago
Very easy and efficient service . Driver of bus very helpful. We will defiantly use again .
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Posted 2 years ago
Easy to find and good transfer.
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Posted 2 years ago
Excellent from arrival and return great place and staff
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Posted 2 years ago
Very easy to book, great value & friendly staff. One man went above & beyond in locating my partners rucksack which contained wallet, passport etc… which he had left on a bus, he then bought it back on his bus
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Posted 2 years ago
The drop off process was very straight forward, we drove into the site, a gentleman checked the registration to the booking, gave us practical information like where to put the car, go to wait for the next coach to the airport and where to take keys. He also told us what to do on our return. All staff encountered were pleasant, even when I asked for my keys back to place some shoes in the car which I had forgotten to change! On return they appeared even more helpful as, since we were delayed more than 24 hours by our tour operator, I had to pay overstay charges. They reprinted my documents to get my keys returned, walked my partner's bags over to the key collection point, retrieved my keys, unlocked my nearby car, opened the boot and even helped to load the bags. The other gentleman listened to my partner's tale of woe about our tiresome journey and then we went off on our way. I was extremely grateful for the extra help and their pleasant nature to help us on our last bit of the journey home. Please pass on my thanks, I highly recommend.
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Posted 2 years ago
The staff were so helpful from arrival to collection. Car parked and returned to nearer the exit for us. Bus service regular. No problems were encountered. Thankyou.
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Posted 2 years ago