“The drop off was pain free quick and efficient despite several cars arriving at the same time The walk to the airport was probably 7 minutes and open to the elements The pick up was frustrating The ticket says phone after luggage pick up as only have ten minutes to exit On phoning the reply was 20-25 minutes so at 930 at night waited for the car in the cold! Why they don’t track arrivals is a mystery Staff were not helpful Overall not worth the additional cost as no more convenient than normal park and ride”
“This is my first time using Maple for a meet and greet service - I frequently use an alternative. As directed, we called 15 minutes before arrival. We waited less than 3 minutes from arrival to handover of the key. Superb. On our return we called after collecting our luggage and coming into arrivals - again as directed, only to be told our car was already on site waiting for us. Brilliant! A short walk to the valet parking, swapped our ticket for the key and on our way. Brilliant service, with a polite and helpful welcome both times. The car had travelled just a few miles obviously just to the off site. Even the paper protection mats put in the car is a nice quality touch. Can't fault it. It made that important part of the journey stress free.”
