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Maple Meet & Greet, Birmingham Airport Reviews

4.4 Rating 556 Reviews
Great service. No waiting. Highly recommend
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Posted 4 months ago
I’d read a few negative reviews so I wasn’t sure what to expect but the whole experience was excellent from start to finish. It only took 5 minutes to drop off the car and the same on collection. The staff were very polite and friendly. I would book through them again.
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Posted 4 months ago
All worked well and as advertised. Very efficient.
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Posted 4 months ago
Awful service, awful customer service skills and no respect or compassion shown by staff. Rang when landed and said it would be ready. We had to walk 15 minutes to the meet and greet car park, the car wasn’t there and told it was on the way. The same staff members then jumped in the company taxi 15/20 minutes later and came back with the car. We were left for nearly an hour with two children at 3am waiting. Save your money and use the Multi Storey.
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Posted 4 months ago
Awful service. Waited more than 45 minutes for car on return to airport. Could have been home in that time. No sorry no apology just shrugs of the shoulder. Will not recommend nor use again
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Posted 4 months ago
Nice and easy service, suitable prices , no problems with dropping off or collecting everything was perfect and ready thank you, highly recommend. Definitely will use in the future
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Posted 4 months ago
Excellent service
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Posted 4 months ago
Need a bigger sign to say “Meet and Greet “ Sign is right on top of entrance , is only small and only says Valet parking . Also car was absolutely filthy in return - looked like it had been parked in the dessert !!
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Posted 4 months ago