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ZULUDIVER Reviews

4.8 Rating 2,698 Reviews
A-
Happiness Grade
Read ZULUDIVER Reviews

About ZULUDIVER:

Our Story and Purpose

At Zuludiver our purpose is to continuously improve ourselves, and the lives of our customers.

Our purpose is to continuously improve ourselves, and the lives of our customers. We create high-quality products whilst working towards an environmentally friendly and sustainable future. We work tirelessly to improve our skills and our products. We are a strong team and believe in the Japanese principle of Kaizen, which is the concept of continual improvement. Our customers are important to us, without you we would not be able to do what we do, and our products allow you to do what you love doing.

Visit Website

Phone:

01684252686

Email:

support@zuludiver.com

ZULUDIVER have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their returns process and refunds.

A

Price - Excellent

98.11%
Industry Average
“ Quality for the price in unbeatable... Very happy with it! ”
- Frederic De Clercq
“ Very fast shipping and prices are great. Rubber feels great on wrist and for this price cant be beaten. I can definately recommend. ”
- Sami
“ Very quick shipping. Some straps are not as good as could be considering the price ”
- Alessandro Graziani
A

Delivery - Fast

97.68%
Industry Average
“ Quick delivery ”
- Ronny Eliassen
“ Purchasing experience as brilliant as ever. Easy to navigate website and speedy delivery. ”
- Keith Chan
“ Shopping experience was excellent and delivery via royal mail was quick. ”
- Stephen Moss
C
60.00%
Industry Average
“ Returns are free and so easy to due to their system. ”
- Cullen Simmons
“ Fast shipping and also offers free returns in the UK. ”
- Akshat Gupta
“ Delivery was extremely fast. There were bonuses in the package, which made me happy! Very comfortable and well made straps as I purchased several. But... most of them are too short, and as I wrote in 3 reviews in a row, the pins are very difficult to get into the strap. It's more for casual watches, not diving... which suits me with the brand name. The downside for me is that I shop from an intermediary address as I live in Bulgaria and delivery and returns are difficult! ”
- 54929 ALEKSANDAR ZLATKOV
C

Refunds - Average

60.00%
Industry Average
“ Great service, fast delivery and quick refund. ”
- ARTURS KORSAKS
“ I received the refund for the cancelled buckle within a couple of days and the straps a few days later. ”
- Mike Massey
“ There is practically no option to send it back or get a refund as the cost for returning it will almost be equal to the price of the refund I am expecting to get. ”
- Ioannis Karalis
97.10%
Industry Average
“ Customer service is great. At first, I had a problem with a buckle, so I contacted customer service via email and received a response right away. The problem was resolved in no time. At every step, they checked to make sure everything was in place and that everything was okay, which I really appreciate because it shows that they care about making sure the customer is satisfied with their purchase. ”
- Piotr Piórko
“ Wonderful presentation. Shipped in a reasonable time considering it was coming to America from across the pond. Good customer service and email updates. ”
- Anthony Izzolena
“ Beth was very prompt with response and very accommodating. Excellent customer service. ”
- Charles Ishii