ZULUDIVER have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Very fast shipping and prices are great. Rubber feels great on wrist and for this price cant be beaten. I can definately recommend.
”
- Sami
“
Very quick shipping. Some straps are not as good as could be considering the price
”
- Alessandro Graziani
“
Fantastic customer service! Great response time and gave plenty of suggestions to help guide me to a solution! Straps are of value! High quality for a reasonable price.
”
- Cristian Camacho
“
Nice Wensite, essy to order, friendly customer service. Fast shipping and delivery
”
- Lars Veit
“
Perfect service, timely delivery, well packaged and the free cleaning cloth was a nice added touch. Thank you, I will definitely buy from you again soon.
”
- Robert Killen
“
Shipping information was updated daily and delivery was fast!
”
- Floyd Flowers
“
They only do returns.
”
- Michael Chan
“
Poor quality. Even at a buy-one-get-one discount, I overspent.
I wouldn't recommend to buyers outside UK. Duties and shipping mean that you're kinda stuck if you get a bad product.
One was unusable. I asked for a refund. They only do returns. Return shipping would have been more than the item. So, it's the trash now. Bummer.
Definitely stay local.
Products purchased: Croyde Canvas Watch Strap - Army Green and Charcoal Black.
”
- Michael Chan
“
I bought the Octopod 3, but it was a poor product. The buckle injures your wrist when you fasten it. The buckle's edges are too sharp. You can't fasten it tightly like this. Also, the buckle is too big and feels uncomfortable to wear. There are plenty of smaller buckles out there, so why is this the case? It was a very disappointing purchase, especially considering the high price.I'd like a refund.
”
- Chama
“
There is practically no option to send it back or get a refund as the cost for returning it will almost be equal to the price of the refund I am expecting to get.
”
- Ioannis Karalis
“
Nice Wensite, essy to order, friendly customer service. Fast shipping and delivery
”
- Lars Veit
“
Perfect service, timely delivery, well packaged and the free cleaning cloth was a nice added touch. Thank you, I will definitely buy from you again soon.
”
- Robert Killen
“
Excellent Service & Product
I’m extremely impressed with the ZULUDIVER Octopod Watch Strap System.
”
- Derek Speirs
