Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 3.89

3.9 Rating 536 Reviews

68 %

of reviewers recommend Wet Wall Works

Company Reviews

Metrics

Info

3.9

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifull item ! I am very happy :)”

Helpful Report

Posted 2 months ago

“Really nice panels and trims. Very well packed for delivery. The sales assistant was exceptional in advice and curtesy.”

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Posted 2 months ago

“Fabulous customer service , excellent communication and really quick on delivery too. Would 100% use again and recommend.”

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Posted 2 months ago

“Great service - phone call response to my query was prompt and they had already checked with the supplier for me. Product arrived on time as promised and I’m very happy with my Mulipanels.”

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Posted 2 months ago

“I ordered a panel, I had a phone call and an email saying it might not get here till March, and was that Ok or did I want to cancel or change the order. It turned up the next day. Excellent quality, great service and customer care.”

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Posted 2 months ago

“Order placed for next day delivery, they couldn't fulfill that order due to stock so they refunded me my delivery cost. I was then told to expect delivery on that Friday as they would recieve panels on Thursday. No panels arrived on Friday, no message or call to say when. Monday passes and no panels, still no contact, Tuesday pasess and still no panels or contact. Panels finally arrive on wednesday. Job was meant to be finished 1 week ago. Total irrate customer. Love there panels but timescales are never right. Won't purchase again as had this issue before.”

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Posted 2 months ago

“Customer service is second to none, cannot fault them. We missed some trims off the original order and when I called up they got added without issue, then a couple of our panels arrived damaged and Rupert replied to my email so quickly and between us we had a solution within hours. The panels are lovely so I cannot fault the company in the slightest.”

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Posted 2 months ago

“Received the sample very quickly thanks.”

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Posted 2 months ago

“Site easy to negotiate, exelent product this is second purchase Rapid and safe delivery securely packed”

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Posted 2 months ago

“Order came very quickly and correct”

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Posted 2 months ago

“We did not get the samples as expected. Lovely samples once arrived, but the gray samples were to blue gray for us. Sorry”

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Posted 2 months ago

“Sadly despite my delight at the price and the delivery time and ease. It all ended badly. The panels were damaged on several places underneath the packing cardboard which means it looks like they were put in like that. See pictures”

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Posted 2 months ago

“Really pleased with the product and the very very helpful customer service from Lee. Responded promptly to enquiries about the wall panels and kept me informed about the delivery stages.”

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Posted 2 months ago

“I have recently ordered panels through wetwalls but have not yet received the order. However, the gentleman I spoke to to ensure that you had stock was extremely helpful. Cannot comment on the two questions below”

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Posted 2 months ago

“Great idea getting samples -passed to plumber to order to complete shower”

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Posted 2 months ago

“Good website. Prompt delivery will helpful drivers.”

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Posted 2 months ago

“First class customer service”

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Posted 2 months ago

“Products look really lovely and prices appear reasonable . However I only purchased samples, which then took a week to arrive, by which time I had to make a decision and so had unfortunately already ordered a different product from another supplier. However, I will keep the samples and hopefully use WetWall Works on my next project. If you could try and get samples out quicker though that would be helpful, as often we don’t have long before a decision has to be made and an order placed.”

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Posted 2 months ago

“ordered 2 samples which arrived very quickly. I shall be ordering from them soon.”

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Posted 2 months ago

“Very easy to order Delivered in 48 hours The wall board was put up and looks great Highly recommend”

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Posted 2 months ago

Wet Wall Works is rated 3.9 based on 536 reviews