Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,845 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“Reliable company, quick delivery.”

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Posted 4 years ago

“Great selection and prices. Any questions answered. Orders always updated and fantastic guides! Magic HA company.”

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Posted 4 years ago

“good shop for smart home”

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Posted 4 years ago

“Great service!!”

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Posted 4 years ago

“Excellent service and technical support, definitely use again.”

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Posted 4 years ago

“I get almost all my z-wave equipment from Vesternet so when I needed a new z-wave socket for the christmas tree they were the obvious choice. Next day delivery was handy so we could get the lights on the tree as soon as possible and start feeling festive without the need to reach round to unplug or switch off plugs by hand. Plus having the lights automatically on in the morning starts a December day off perfectly!”

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Posted 4 years ago

“Quick response, helpful staff, great as usual”

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Posted 4 years ago

“Why don't you ask for a review after you dispatch orders?? Order on 26th Nov still yet to be dispatched after a week but charged already. Not up to the usual service level. An email to confirm delay would be been courteous. Update: thanks for reaching out David. I appreciate the email on the delay and expected delivery time frame.”

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Posted 4 years ago

“Good website. Recently ordered a vesternet zigbee switch to replace a light switch, which was delivered within two days. Great service and can recommend Vesternet.”

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Posted 4 years ago

“Excellent communication and follow up team Thanks and i ‘m looking forward to order more units for my home applications”

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Posted 4 years ago

“Excellent products and fast delivery. We use the Smarthings hub and now have a wide range of smart devices around the home.”

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Posted 4 years ago

“As always, good, quick service.”

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Posted 4 years ago

“Fast shipping with all the goods coming in exactly as expected”

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Posted 4 years ago

“Well done and good solutions.”

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Posted 4 years ago

“Arrived promptly, easy to fit and connect to Smartthings and Alexa routines”

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Posted 4 years ago

“One stop shop for all things smart.”

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Posted 4 years ago

“Order placed easily, fast dispatch, item arrived exactly as described. What more can I say, a good retailer to buy your home automation tech from.”

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Posted 4 years ago

“Having included an aeotec bell in my order during a special promotion, but not researched all alternatives and possible problems with the link to my Homey hub, I wanted to return it for credit and come back to the issue later. Vesternet's response was fast and fully accommodating. In the end I decided to keep the item as I can use it for other purposes even if there are problems integrating in my system (which there probably won't be, I now think)”

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Posted 4 years ago

“Always had really great service, fast delivery and professional help when needed! Highly recommend Vesternet! Top marks!”

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Posted 4 years ago

“Great support, quick handling, and shipping. A variety of products that allow your home to become smart! I would love having some Hue and Google products available as well.”

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Posted 4 years ago

Vesternet is rated 4.8 based on 2,845 reviews