Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,844 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

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English

“Good advice was provided quickly by email. Having placed many orders I have had no problems at all. Many thanks as always!”

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Posted 3 years ago

“Fast service, good products, a little bit pricey and I would like my smarties crediting automatically to my next buy.”

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Posted 3 years ago

“Great price and great service... don't always expect known "large" retailers to offer the best price on more specialist equipment.”

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Posted 3 years ago

“Very good reliable retailer for home automation”

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Posted 3 years ago

“Used before, several times! Excellent service”

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Posted 3 years ago

“I've been using Vesternet since they started, and they always provide excellent service and information.”

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Posted 3 years ago

“I am so pleased I found Vesternet. Having spent years buying from Amazon only to find the products were incompatible despite claiming otherwise, I have found excellent quality products with very clear labelling and helpful advice.”

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Posted 3 years ago

“So far the experience has been simple and easy!”

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Posted 3 years ago

“Good central shop for all smart home related products. Some of which you don't seem to be able to get in other UK shops. The sensor I bought was cheaper than on Amazon, so prices are OK too.”

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Posted 3 years ago

“Easy to use website quick delivery times and good service.”

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Posted 3 years ago

“Good, but it's not made clear whether an item is in stock and so I'll order something and not get it for weeks. I'm still waiting on an item I ordered.”

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Posted 3 years ago

“Easy to use website. Plenty of choices throughout the range. Would recommend.”

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Posted 3 years ago

“Simple ordering process and good Cyber Monday discount on the new 2023 Homey Pro.”

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Posted 3 years ago

“I've been using Vesternet for many years and apart from a wide selection of home automation items and gadgets and great delivery - you have given advice on tricky installs or provided links to hard to get info. This is invaluable when you are a self installer as I am.”

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Posted 3 years ago

“Looking forward to my delivery.”

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Posted 3 years ago

“Always has great products at reasonable prices. Lots of information to get you started.”

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Posted 3 years ago

“Vesternet is a very reliable and professional company to deal with. I am very happy that there is now a bigger range of ZigBee devices available.”

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Posted 3 years ago

“Very responsive to questions and fair prices”

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Posted 3 years ago

“Great site”

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Posted 3 years ago

“Excellent range of products with good technical guides in how to set them up.”

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Posted 3 years ago

Vesternet is rated 4.8 based on 2,844 reviews